ABOUT RECALL

About Recall

A trusted electrical, fire, and security partner helping clients stay safe, compliant, and operational.

20+

Years Experience

500+

Projects Delivered

100%

Accredited & Certified

24/7

Reactive Support

WHO WE ARE

One Partner for Electrical, Fire and Security Support

Recall provides fully managed solutions for commercial and domestic clients who need reliable support without managing multiple contractors.

Built
on Accountability

Recall was created to give clients a single, dependable partner for electrical, fire, and security services. Instead of leaving clients to coordinate separate contractors, Recall takes ownership from planning through to installation, maintenance, and ongoing support.

Designed
for Safer
Sites

The team supports clients across commercial, domestic, education, hospitality, retail, care, social housing, and managed property environments. Every project is approached with a focus on safety, reliability, and long-term performance.

Focused on Simpler Compliance

Recall helps clients reduce admin, avoid contractor gaps, and keep their sites operational and audit-ready. The goal is to make essential compliance work easier to manage, not more complicated.

Ready for Long-Term Growth

As client needs evolve, Recall provides scalable support, planned maintenance options, and responsive service that can grow with each site, property portfolio, or organisation.

Fast, Reliable and Fully Managed

No chasing, no delays, and no contractor gaps, just clear ownership from a team that takes responsibility.

Fully Managed Delivery

Recall handles electrical, fire, and security work from survey and planning through to delivery and maintenance.

Clear Communication

Clients receive practical updates, straightforward reporting, and clear next steps throughout the process.

Reliable Response

The team responds quickly when issues need attention, helping reduce delays and operational disruption.

Long-Term Support

Recall supports one-off projects, planned maintenance, compliance contracts, and ongoing service needs.

Our Mission

To simplify compliance by giving clients one trusted partner for electrical, fire, and security services.

Simplify
Client Compliance

Simplify Compliance

Make essential compliance work easier to plan, manage, document, and maintain.

Deliver
Expert Support

Deliver Expert Support

Combine technical knowledge, practical delivery, and responsive service across core building systems.

Support
Safer
Sites

Support Safer
Sites

Help clients keep their buildings safe, operational, and ready for day-to-day use.

Build Long-Term Partnerships

Build Long-Term Partnerships

Provide reliable support through ongoing maintenance, service contracts, and scalable solutions.

Our Vision

To become a leading multi-region compliance provider known for reliability, responsiveness, and simplicity.

Multi-Region Growth

Expand support across more regions while maintaining the same high standard of service.

Integrated Solutions

Provide joined-up electrical, fire, and security support from one accountable provider.

Scalable Systems

Build service models that can support growing organisations, property portfolios, and multi-site clients.

Industry Standards

Set a strong standard for dependable service, clear communication, and practical compliance support.

WHY RECALL

Why Clients Choose Recall

Recall helps reduce admin, improve accountability, and keep critical systems maintained and compliant.

One Accountable Partner

No contractor gaps. Recall owns delivery, performance, and compliance support.

End-to-End Delivery

Support from concept and design through to installation, maintenance, and ongoing service.

Fast, Reliable Response

Responsive callout support and prompt communication when clients need help.

Reduced Admin

One supplier means less coordination, fewer handovers, and lower internal workload.

Proactive Maintenance

Planned servicing helps prevent failures, extend asset life, and support audit readiness.

Proven Delivery

Recall has delivered 500+ installs across residential, education, hotel and leisure, social housing, retail, and care environments.

Proven Support Across Essential Systems

Recall’s work is built around reliable delivery, planned maintenance, and responsive support.

100%
PPM Compliance

Planned preventative maintenance support designed to keep clients organised and audit-ready.

500+
Installs Delivered

Installation experience across residential, education, hospitality, retail, social housing, and care environments.

24/7 Response
Within 8 Hours

Responsive support for urgent electrical, fire, and security issues.

97%
First-Time Fix Rate

Planned servicing and experienced fault support help reduce repeat issues and downtime

Accredited and Independently Assessed

Recall’s work is supported by recognised industry accreditations, audited processes, and verified standards.

Industry Leading Standards

Recall undergoes independent audits to help maintain quality, safety, and compliance.

Verified
Workmanship

Processes, systems, and workmanship are reviewed against relevant legislation and British Standards.

Client
Confidence

Accreditations give clients reassurance that work is delivered to externally assessed benchmarks.

OUR TEAM

Meet the Team Behind Recall

A practical, experienced team focused on reliable delivery, clear communication, and long-term client support.

Ollie Managing Director at Recall South West
Ollie Blackler

Managing Director

Ollie is an experienced electrical and fire engineer with a strong background in technical delivery, project management, and customer service. After completing his electrical engineering apprenticeship in 2006, Ollie progressed into management within the fire and security industry, including a senior project role for a large national fire and security company. He later founded Recall to support businesses with electrical and fire compliance through a more responsive, accountable, and customer-focused approach.

Nicki Pratten

General Manager

Leads service delivery, compliance management, customer experience, and operational performance across the business.

Jess Service Co-Ordinator at Recall South West
Jess Collins

Service Co-ordinator 

Supports new enquiries, quote requests, client communication, and the first stage of the customer journey.

Dean Installation Manager at Recall South West
Dean Rushton

Installation Manager

Oversees project delivery, site coordination, engineer scheduling, and service execution.

Leanne Finance Manager at Recall South West
Leanne Blackler

Finance Manager

Supports accounts, finance queries, invoicing, and internal financial coordination.

CHOOSE RECALL

What Clients Say About Recall

Clients value Recall’s reliable response, clear communication, practical advice, and quality of work.

Red Moor School

“We recently had a new alarm system fitted to our school by Recall, and also had our current fire alarm system updated, and all equipment serviced.”
The client highlighted the team’s hard work, advice, guidance, competitive quoting, high-quality work, tidy site standards, and strong aftercare.

Lynn Beard

“Very quick response and sorted the issue, thank you.”.

Judith Baxter

“Excellent and swift service, thank you.”

Jenny Colton

“Initial call out very prompt. Fault with CCTV explained clearly.”

Hugs Foundation

The client described the fire alarm installation process as efficient and easy, with clear guidance around responsibilities and British Standards. They also highlighted the team’s site visits, walk-throughs, and personal approach.

WHO WE WORK WITH

Trusted by Local Organisations and Managed Sites

Recall supports a wide range of clients across education, care, hospitality, retail, commercial, and residential environments.

Modern school classroom or learning environment with fire safety systems installed

EDUCATION

Education

Supporting schools, academies and colleges with fire, electrical and security services.

UK leisure centre indoor swimming pool with emergency lighting and fire safety systems
HOSPITALITY & LEISURE

Hospitality & Leisure

Helping hotels, leisure centres and visitor attractions maintain safe operations.

Nurse assisting elderly resident in care home corridor with fire safety equipment visible
HEALTHCARE

Healthcare

Supporting care homes, healthcare facilities and assisted living environments.

Open plan office interior with employees at desks - commercial fire and security compliance
COMMERCIAL PROPERTY

Commercial Property

Supporting landlords, managing agents and property portfolios.

Modern UK retail store interior with product displays and fire safety signage
RETAIL

Retail

Helping retailers protect people, stock and trading environments.

UK semi-detached residential property exterior - landlord fire and security compliance
RESIDENTIAL

Residential

Supporting landlords, letting agents and residential developments.

Looking for One Accountable Partner?

Speak to Recall about electrical, fire, security, compliance, maintenance, or site support.