SECURITY MONITORING

Security Monitoring Services

Additional protection through monitoring services designed to help ensure security incidents receive an appropriate response.

MONITORING OVERVIEW

Protection Beyond Working Hours

Monitoring services provide additional visibility and reassurance when buildings are unoccupied or operating with reduced staffing.

Faster Response

Security incidents can be escalated quickly through agreed procedures.

Improved Visibility

Greater awareness of system activity and alerts across your site.

Enhanced Protection

Additional support for business continuity and risk management.

Ongoing Reassurance

Confidence that security systems continue working when nobody is on-site.

How Security Monitoring Works

A structured process helps ensure alerts are reviewed and managed consistently.

Alarm Activation

A security alarm or CCTV alert is triggered at the monitored site.

Signal Received

The monitoring centre receives the signal and begins the review process.

Verification

The alert is assessed to determine the appropriate level of response.

Escalation

Agreed escalation procedures are followed based on the type of alert.

Response Coordination

Keyholders, emergency services or site contacts are notified as required.

Reporting

A record of the incident and actions taken is logged for review.

REPORTING & OVERSIGHT

Clear Visibility Across Security Activity

Incident Records

Detailed logs of all security events and monitoring activity at your site.

Monitoring Activity Logs

A clear record of monitoring actions taken in response to alerts.

System Visibility

Ongoing insight into security system performance and alert frequency.

Escalation Records

Documentation of escalation decisions and contacts notified during incidents.

Improved Oversight

Better awareness of security activity to support site management decisions.

Better Decision-Making

Clear reporting supports informed decisions about security system performance.

Monitoring Compatible With Your Security Systems

Intruder Alarm Monitoring

Monitoring services for intruder alarm systems across commercial and residential sites.

CCTV Monitoring

Remote monitoring of CCTV systems to support site visibility and incident response.

Access Control

Monitoring integrated with access control systems for improved site management.

COMPATIBLE SERVICES

Monitoring Compatible With Your Security Systems

Commercial Properties

Monitoring support for offices, retail sites, managed properties and business premises.

Education & Healthcare

Additional protection for schools, care homes and healthcare facilities outside staffed hours.

Residential & Housing

Monitoring services for landlords, housing providers and managed residential properties.

Need Security Monitoring Support?

Speak to Recall about monitored security services designed to provide additional protection and peace of mind.

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