FIRE & COMMUNICATIONS

Disabled Refuge Systems

Reliable refuge communication systems designed to support safer evacuations and help buildings meet accessibility requirements.

REFUGE SYSTEMS OVERVIEW

Supporting Safe Assisted Evacuation

Disabled refuge systems provide a safe communication point for individuals who may require assistance during an emergency evacuation. In larger buildings, multi-storey properties and public facilities, refuge systems help create a structured evacuation process by allowing occupants to communicate with designated responders while awaiting assistance.

Clear Communication

Provides direct communication between refuge points and response personnel.

Improved Safety

Supports occupants who may not be able to evacuate immediately.

Accessibility Support

Forms part of a wider strategy for inclusive building safety.

Emergency Preparedness

Helps organisations plan and manage evacuation procedures more effectively.

Supporting Accessibility & Fire Safety Responsibilities

Refuge systems should be regularly inspected and maintained to ensure reliable operation when required.

Compliance Checklist:

✔ Refuge communication points operational
✔ Handsets functioning correctly
✔ Power supplies maintained
✔ Signage visible and legible
✔ System records updated
✔ Maintenance schedules in place

INSTALLATION & MAINTENANCE

From Installation To Ongoing Support

Survey & Design

Assessing building layout and evacuation requirements.

Installation

Installing systems with minimal disruption.

Testing

Verifying communication performance and reliability.

Reporting

Providing clear maintenance and compliance records.

Ongoing Support

Helping maintain long-term system performance.

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SECTORS WE SUPPORT

Specialist Support for Commercial & Public Sector EVC Setups

Different high-occupancy layout plans require specific communication outstation maps. Recall delivers dedicated life-safety refuge networks planned carefully around multi-story access requirements and code-enforcement needs.

Education Sites

Low-disruption call panel testing planned cleanly outside primary teaching schedules and access hours.

Hospitality & Leisure

Reliable back-of-house refuge points verified properly with zero impact on customer-facing environments.

Healthcare Settings

Critical communications tracking supported with rigorous planned maintenance and rapid fault callouts.

Managed Properties

Scalable contractor support maps seamlessly to structured compliance strategies across multi-use frameworks.

Modern school classroom or learning environment with fire safety systems installed

EDUCATION

Education

Supporting schools, academies and colleges with fire, electrical and security services.

UK leisure centre indoor swimming pool with emergency lighting and fire safety systems
HOSPITALITY & LEISURE

Hospitality & Leisure

Helping hotels, leisure centres and visitor attractions maintain safe operations.

Nurse assisting elderly resident in care home corridor with fire safety equipment visible
HEALTHCARE

Healthcare

Supporting care homes, healthcare facilities and assisted living environments.

Open plan office interior with employees at desks - commercial fire and security compliance
COMMERCIAL PROPERTY

Commercial Property

Supporting landlords, managing agents and property portfolios.

Modern UK retail store interior with product displays and fire safety signage
RETAIL

Retail

Helping retailers protect people, stock and trading environments.

UK semi-detached residential property exterior - landlord fire and security compliance
RESIDENTIAL

Residential

Supporting landlords, letting agents and residential developments.

STANDARDS

EVC Infrastructure Delivered to Verified Standards

Recall undergoes independent verification audits to support voice-safety performance and loop line reliability benchmarks.

Life-safety hardware configurations are verified directly against verified fire strategy parameters and benchmarks.

Methodical audio clarity testing, straightforward records, and transparent compliance tracking offer peace of mind.

Need Disabled Refuge System Support?

Speak to Recall about refuge system installation, maintenance and compliance support.

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